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22 July 2025: FlySafair Operational Update

FlySafairAnnouncements, Flight Operations, Flight Schedules

Johannesburg, 22 July 2025 – FlySafair confirms that all flights on today’s schedule are currently departing as planned, despite ongoing industrial action by a portion of its pilot workforce. From today onwards, the airline is operating a reduced schedule which was proactively implemented last week, all customers affected by time changes were notified via SMS and email using the contact …

FlySafair Responds to Pilot Action, Affirms Commitment to Passengers and Constructive Engagement

FlySafairAnnouncements, Flight Operations, Travel Update

Johannesburg, 21 July 2025 – FlySafair confirms that operations continue largely as scheduled today, but unfortunately a quantity of flights have had to be cancelled today. These flights were assigned to pilots who had confirmed their availability to fly, but who late last night, reported that they would not fly. All other flights are operating as planned, and affected customers …

FlySafair Proactively Protects Customers with Pre-Planned Schedule Adjustments

FlySafairFlight Operations, Travel Update

Johannesburg, 16 July 2025 – To ensure the best possible experience for our customers, FlySafair is proactively announcing schedule changes as a precautionary measure in light of ongoing labour discussions. The changes will affect selected flights departing between Tuesday, 22 July and Monday 28 July 2025. Customers whose flight times have been affected will be contacted using the contact details …

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Meet Lindi: FlySafair Launches South Africa’s First Free AI Travel Agent

FlySafairAnnouncements, Innovations

Johannesburg, South Africa – In a pioneering move that ushers in a new era for travel customer service, FlySafair, South Africa’s leading low-cost airline, has launched Lindi, a cutting-edge AI interface. The airline is the first in South Africa to trial a free AI-powered travel assistant, designed to transform the customer experience through technology. At this stage in development, Lindi’s …

Unruly Passenger Forces Flight Diversion

FlySafairAnnouncements, Flight Operations

Johannesburg, 12 May 2025 – FlySafair can confirm that Flight FA600 from Johannesburg to Cape Town on Saturday, 10 May, was diverted to Bloemfontein due to the disruptive behaviour of a passenger on board. Following aggressive actions from the individual, the Captain made the decision to divert the aircraft in the interest of the safety and comfort of all passengers …

flight booking scams South Africa

Don’t get grounded by scammers when booking your next flight

FlySafairAnnouncements, Consumer Awareness, Travel Tips

Johannesburg, South Africa – 29 April 2025 – In today’s increasingly digital economy, scammers are always on the lookout for ways to separate people from their hard-earned money. According to the Council for Scientific and Industrial Research (CSIR), South Africa loses R2.2 billion annually to cybercrime, while the Southern African Fraud Prevention Service reported a 32% increase in fraud incidents …

FlySafair Thanks Customers for Patience as IT Systems Restored

FlySafairAirports, Flight Operations, Flight Schedules, On-Time Performance

Johannesburg – FlySafair extends its sincere gratitude to our customers for their patience during IT challenges experienced this weekend. A third-party software upgrade impacted the check-in systems of both FlySafair and another airline, requiring us to implement backup processes, including partial manual check-ins. This resulted in slightly longer processing times than usual. Thanks to the patience of our valued customers, …

FlySafair Statement on Flight FA711

FlySafairFlight Operations

Johannesburg, 30 January 2025 – FlySafair can confirm that during yesterday’s flight FA711 from George to Johannesburg, our Captain reported feeling unwell during the latter stages of the journey. In line with standard operating procedures, the First Officer—who is fully certified and trained to operate the aircraft independently—assumed command and conducted a seamless landing at OR Tambo International Airport. Flight …

FlySafair Triumphs in 2024: Overcomes Industry Headwinds to Clinch Top Punctuality Award

FlySafairAwards, On-Time Performance

Johannesburg, South Africa – 3 January 2025 – In a year marked by significant challenges in South African aviation, FlySafair has risen above the turbulence to be named the most on-time airline in the Middle East and Africa region in the 2024 Cirium On-Time Performance Review. With an impressive 93.82% of its flights arriving on schedule, the low-cost carrier has …

FlySafair Credits Customer’s Airport Taxes Following Catastrophic OR Tambo Fuel System Disruption

FlySafairAirports, Announcements, Travel Update

Johannesburg, 10 December 2024 – Yesterday, a technical failure in the fuel supply system at OR Tambo International Airport caused significant disruptions, grounding aircraft and delaying flights across all airlines for over three hours during peak operational hours. In response, FlySafair has taken proactive steps to address the impact on its customers. This unexpected shutdown, which affected all airlines operating …