FlySafair Thanks Customers for Patience as IT Systems Restored

FlySafairAirports, Flight Operations, Flight Schedules, On-Time Performance

Johannesburg – FlySafair extends its sincere gratitude to our customers for their patience during IT challenges experienced this weekend. A third-party software upgrade impacted the check-in systems of both FlySafair and another airline, requiring us to implement backup processes, including partial manual check-ins. This resulted in slightly longer processing times than usual. Thanks to the patience of our valued customers, …

FlySafair Credits Customer’s Airport Taxes Following Catastrophic OR Tambo Fuel System Disruption

FlySafairAirports, Announcements, Travel Update

Johannesburg, 10 December 2024 – Yesterday, a technical failure in the fuel supply system at OR Tambo International Airport caused significant disruptions, grounding aircraft and delaying flights across all airlines for over three hours during peak operational hours. In response, FlySafair has taken proactive steps to address the impact on its customers. This unexpected shutdown, which affected all airlines operating …

flysafair-aircraft-on-apron

Delays Across All Airlines At OR Tambo

FlySafairAirports, Travel Update

9 December 2024 – Johannesburg. A technical issue at OR Tambo International Airport’s fueling infrastructure has brought flight movements to and from the airport to a standstill this afternoon. At approximately 10 AM this morning airlines were alerted to a technical issue affecting the airport’s fueling infrastructure which means that the airport is unable to provide fuel to aircraft. The …